Note: If you’re interested, there will be a set of questions below. Please answer before writing your cover letter
About the role
We are looking for a dependable and detail-oriented Loan Officer Assistant to join our team at Virtual Freelancer Asia. This is a fully remote position designed for an organized professional who thrives in a fast-paced environment and enjoys supporting mortgage and lending operations. You will assist loan officers by managing client communications, organizing loan files, preparing documentation, and ensuring smooth loan processing from application to closing.
What you’ll be doing
- Assisting loan officers with client onboarding, loan application processing, and document collection
- Reviewing and verifying borrower information, including income, credit, and property details
- Managing loan files within CRM systems and ensuring all required documents are accurate and up to date
- Coordinating with underwriters, processors, and clients to track loan progress and resolve any outstanding requirements
- Communicating with clients professionally via phone, email, or text to provide updates and support
- Preparing and submitting loan files to lenders or underwriters for review
- Maintaining compliance with lending regulations and internal company policies
- Scheduling appointments, managing calendars, and providing administrative support to the loan officer
- Updating loan pipelines and preparing status reports for management
What we’re looking for
- Proven experience as a Loan Officer Assistant, Loan Processor, or in a similar administrative or mortgage-related role
- Familiarity with mortgage lending processes and documentation requirements
- Strong organizational and multitasking skills with excellent attention to detail
- Proficient in CRM or loan origination systems (experience with GoHighLevel, Encompass, or similar tools is a plus)
- Excellent written and verbal English communication skills
- Ability to handle confidential financial information with integrity and discretion
- Self-motivated, reliable, and able to work effectively in a remote environment
- Strong computer literacy, including proficiency in Google Workspace or Microsoft Office
What we offer
At Virtual Freelancer Asia, we are committed to providing a supportive and growth-oriented work culture. Along with a competitive salary, you’ll enjoy:
- Flexible remote work setup
- Training and professional development opportunities
- Career growth potential within the company
- Supportive and collaborative virtual team environment
- Performance-based incentives and bonuses
About us
Virtual Freelancer Asia is a leading provider of remote business support and virtual staffing solutions. We specialize in connecting top-tier professionals with clients across various industries, helping businesses scale efficiently through expert virtual assistance. Our mission is to deliver reliable, high-quality service while fostering professional growth and work-life balance for our team members.
If you’re an organized, detail-driven professional with a passion for helping clients navigate the loan process smoothly, we invite you to apply today.
Employer questions
Your application will include the following questions:
- How many years of experience do you have in the lending or mortgage industry?
- Have you previously worked as a Loan Officer Assistant or Loan Processor?
- Are you familiar with CRM or loan origination systems (please specify)?
- Are you comfortable communicating directly with clients?
- What time zone do you prefer to work in?
- Are you available for part-time or full-time remote work?
Please answer these questions in your cover letter. Thank you!
